Product and billing
Use this path for account access, billing issues, subscription questions, broken generations, and library problems.
One support path before launch.
MindShelf should route product, billing, safety, privacy, and legal requests through a clear support inbox before public launch.
Add a verified production inbox before paid launch. Keep one visible address for support, legal, privacy, and safety reports until volume requires separate channels.
Report boundaries
Use this path to report impersonation risk, misleading affiliation language, source problems, or unsafe high-risk advice.
Data requests
Use this path for account deletion, export requests, privacy questions, and source removal concerns.